3623 RR 620 North
Austin, TX 78734
Veterinary Health Care
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What precautions/measures do you take so my pet doesn’t feel pain related to surgery/injury/infection/chronic disease?
Your pet’s comfort is a priority for us. Using our knowledge of pain medication and pain relief strategies, we do everything we can to prevent and manage your pet’s pain…
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I’m worried about my pet’s upcoming surgical procedure. What do you do to help ensure your patients’ safety during surgery?
Our veterinary team takes every precaution so that your pet receives the highest-quality care. We perform a physical exam and preanesthetic testing before surgery and monitor your pet during surgery….
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I think my pet ate something that could be poisonous, but he/she seems fine. What should I do?
Don’t panic, but call us right away. If it’s outside our normal business hours please call the Emergency Animal Hospital at 512-331-6121. If your pet is not showing any adverse symptoms, you…
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I think something’s wrong with my pet. Can I call you and have a veterinarian give me a diagnosis over the phone?
Veterinarians can’t diagnose over the phone. Besides being unethical and illegal, diagnosing by phone doesn’t allow veterinarians to physically examine a pet. A physical exam is necessary so your veterinarian…
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Why do you check my dog’s weight every time he/she comes in for a visit?
We keep track of your pet’s weight just like your doctor’s office keeps track of your height and weight each time you visit. Having an accurate and current measurement of…
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I have a hard time controlling my pet in the lobby. Can I make arrangements so I can take him/her into the exam room right away when I arrive?
We are happy to make arrangements to help make your visit as smooth and convenient as possible. When you call to schedule your appointment, please let us know that you…
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Why should I buy flea/tick/heartworm preventives from a veterinary hospital when there are other, cheaper places to get it?
If you purchase preventives from sources other than a veterinary hospital or a website affiliated with a veterinary hospital, you don’t have any guarantee that the product is authentic or…
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I’ve heard that some clinics offer anesthesia-free dentistry. Is this safe for my pet?
Anesthesia-free dentistry, or non-professional dental scaling, can be extremely dangerous for pets, for a number of reasons. Most pets won’t lie still during a dental cleaning, so there is a…
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Can’t I just give my dog/cat a Tylenol or Advil to help with pain, rather than paying for more costly veterinary pain medication?
Never give your pet medication intended for people unless your veterinarian has prescribed it. Most over-the-counter pain relievers, such as acetaminophen (Tylenol) and ibuprofen (Advil, Motrin), can have serious, potentially…
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What should I expect during my pet’s wellness exam?
During your pet’s wellness exam, your veterinarian will take your pet’s history and perform a thorough physical examination. He or she will also give your pet appropriate vaccinations and perform…