3623 RR 620 North
Austin, TX 78734
About Our Hospital
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Where is your clinic located?
We are conveniently located at the intersection of Hwy 620 North and Hudson Bend Road. Our address is 3623 RR 620 North, Austin, TX 78734.
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What are your hours of operation?
Our regular business hours are Monday though Friday from 7:30 a.m.– 6:00 p.m. Please call 512-266-2421 to book a convenient appointment time or you may use our on-line appointment scheduler…
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What do I do in the case of an emergency and your clinic isn’t open?
In an EMERGENCY, please call the Emergency Animal Hospital of Northwest Austin at 512-899-0955 (south) or 512-331-6121 (north). Their website is http://www.eahnwa.com/
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How do I get my password?
If you are a client of our clinic, please visit the First Time Logging In page, enter your email that we would have on file and click ‘first time log-in?’…
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Do you offer any payment plans?
Unfortunately, we do not offer any payment plans at this time. We request that you pay for services provided at the time of your pet’s visit. If you have any…
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What forms of payment do you accept?
We can accept any of the following payment methods: Cash Personal checks Visa MasterCard American Express Discover Care Credit We also accept most pet insurance plans.
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What’s the best way to schedule an appointment?
Please call 512-266-2421 to book a convenient appointment time, or use our online appointment scheduler to request a date and time.
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Can I call and have you fax a copy of my pet’s rabies certificate and proof of vaccinations to the kennel where my pet will be staying?
We’d be happy to send proof of vaccination to your pet’s kennel. Just let us know the fax number.
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I’ve decided it’s time to let my pet go, but he/she is uncomfortable and can’t move very well, and I would really prefer to not drag him/her to the hospital. Can you come to my house?
If you would like to have a veterinarian come to your home, we can certainly accommodate your request. Please call to schedule an appointment. We also offer counseling if you…
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I think my pet ate something that’s making him/her sick, and he/she has lost consciousness/is having seizures/trouble breathing. What should I do?
During normal business hours, bring your pet in immediately. Call us right before you leave or while you’re on your way to help us prepare for the situation. If your…